Returns & Refunds Guarantee
Thank you for shopping at JakMar Fashion site.
We want you to be our happy customer and we will do everything possible to make you happy with your purchase. Customer satisfaction is our main goal.
If you received a product that you bought from JakMar Fashion and you found that it is not as described or it's a poor-quality product, or a wrong size or color, please contact the merchant immediately. You can find the contact details on the order / shipment paper you received together with your package. In this case you must follow the return policy of the merchant because we just are an intermediair between the merchant and you as customer. In most cases you can return the product or exhange to another size or color.
Guaranteed protection period
The most merchants have a guarantee protection period of 14 calender days. So if you are not satisfied with a product you have to sent it back within 14 days, otherwise you can not claim a refund. But read the return policy of the merchant carefully before sending back an item.