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FAQ

What payment methods do you accept?

We accept PayPal, VISA-card, MasterCard, American Express (via PayPal), Sofortbanking, DIRECTebanking, Bancontact and iDeal (only available in The Netherlands). You can choose one of these payment options in your shopping cart.

       

But we offer also payments via Bitcoin, PerfectMoney, Payeer, Advanced Cash, Skrill and Bank Wire. If you prefer to pay in this way, please sent us a message via our Contact Form with the following details: the payment option you prefer, the items you want to buy (article numbers) with their sizes, colors etc. As soon we received your email we will sent you all payment details about the payment option you prefer. 

     

 

How long will my order take to arrive?

The average delivery time is 6 - 23 business days. But sometimes it may take longer due to the postal service delay. More details in our Shipping policy.

These terms are to be used for reference only and commence from the date of dispatch. 

JakMar Fashion is not responsible for any delays caused by destination customs clearance processes or postal services. In case your package has a delivery delay or is missing after it was leave the warehouse of the merchant and you received a track-and-trace code in your email, JakMar Fashion is not responsible for this and refund of your money is not possible in thise case.

 

How can I return an item to you by post?

Please refer to our Return Policy.

 

What should I do if there is a problem with my order?

Please contact us at info@jakmarfashion.eu or use our Contact Form.

 

Can I visit your store?

No, it's not possible to visit our store because we are an online store and we don't have the items here available. We buy the items from our site directly from the merchants and take care for shipping to your address. 

 

An item that I ordered recently is now on sale. Is it possible to be reimbursed?

Unfortunately it is not possible. We don't offer a price adjustments. That's why we can not provide a partial refund for an item that goes on sale after you've purchased it. 

 

Can JakMar Fashion cancel my order?

JakMar Fashion reserves the right to cancel your order and make a full refund at any time before your order shipped.

 

Where can I ask a question?

If you can't find an answer for your question here, please use Contact Form or email us. 

 

 

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